Teacher Technology Assistance

Tech Help

Do you need help with Schoology, your smartboard, or any other technology related program or application that you use in your class?
 Please contact a tech coordinator: 
  • Email: Holly Cregar-Porch (G-Wing and Patton) and Adrian Lojko (Anthony) 

  • After School:  "Tech Wednesday" - this takes place after school on Wednesday from 2-3 (Locations and tech coordinators vary - check your email for updates.

  • Schedule an appointment with Chris Irovando or any of the building tech coordinators (contact information below)

  • In addition, please feel free to join our Curricular Genius Bar group on Schoology. This will allow all dates to be available via the calendar. The access code is 34KB6-T89T7  

Ink/Toner Requests:
  • Does your printer/fax have a silver ATLANTIC MPS sticker on it? If so, please call the 1-866 number for supplies. Be sure you know where they will drop off the box! Have them place your room number on the invoice.

  • No sticker? No problem! Submit a help request through IncidentIQ (pway.incidentiq.com)

Technical Support:
  • If you are in need of technical support, please submit a ticket through IncidentIQ (pway.incidentiq.com)
Genesis Portal FAQ:
  • I forgot my signature pin! What do I do?
    If you forgot your signature pin, you need to contact your Genesis System Administrator of your school district. They will be able to reset your pin. This person currently is Patty Weston ([email protected]).  Once they have done this, you can log in, go to the "Security" tab and create a new signature pin. You will not have to change your signature to do this.

Printer Issues:
  • If you have a silver Atlantic MPS sticker, please call the 1-866 number for service. No sticker? Submit a help request through IncidentIQ (pway.incidentiq.com)

For all other inquiries, contact your wing technology coordinator.